Corporate Solutions

What we can offer you:       

MSA Training has a versatile Training Library of products and services we can offer your business.  Below is a sample of some of the successful workshop we can deliver nationally.  These programs can all be tailored to suit your specific training requirements.  This selection is not exhaustive but highlights our capacity and diversity of training solutions available to you:

Business Compliance Workshops including;

OH & S Training

Identifying Hazards & Reporting Risks

Accountability & Integrity

Ethical Awareness

 

Business Skills Workshops including;

Effective Communication Skills

Advanced Communication & Negotiation Skills

Managing Workplace Aggression

Business Writing Discipline

Time Management

Project Management

Leadership Influence and Persuasion

Presentation Skills

Dealing with Change

Introduction to Front Line Customer Service and Telephone Skills

Advanced Customer Service: Problem Solving, Negotiation, Communication Skills, Frontline Innovation

Technological Training

Training Outcomes from Business Improvement Program

 People Management Workshops including;

Effective Recruitment

Managing Conflict & Grievances

Emotional Intelligence - Awareness Forum

Managing People/Performance Development

Managing Substandard Performance

Coaching Skills for Managers - Awareness

Managing Change

Certificate IV - Frontline Management - Customised

Other Tailored Workshops including;

Culture Diagnostic Tool

All our training packages can be delivered in a multitude of flexible training methods, half and full day workshops or longer periods as required.