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services

Outsourcing Solutions

MAXimusSolutions is the consulting arm of parent company MAXNetWork Pty Ltd. With an enviable record of providing tailored solutions to suit clients needs MAXimusSolutions is responsive, flexible and adaptable to all work environments, and with offices across Australia in metropolitan and urban locations, work can be done in situ or off site.

Over several years we have accumulated a vast amount of practical knowledge and experience about the business processes and systems required to support outsourcing and shared services arrangements. We provide an array of outsourcing service operations, from specialised services to larger projects involving customer service call centres.

To help respond to the most difficult management and operational challenges, MAXimusSolutions offers a wide range of management and financial consulting, direct operations and systems services, with expertise in management information and systems solutions and training for call centre specialists and client satisfaction.

Our services cover areas such as:

  • government health and welfare services
  • establishment and operation of shared services operations
  • recruitment and contractor employment services
  • specialist application hosting services
  • finance, human resource and IT operations
  • evaluation and market testing of outsourcing opportunities.

Examples of work in this area

  • Developing, managing and assisting with executive search and general staff recruitment campaigns for various government agencies.
  • Developing, managing and assisting with executive search and general staff recruitment campaigns for various government agencies, including DEEWR in Australia, and 40 states in the USA.
  • Managed the development and implementation of a Court Case Management Solution for the Department of Justice in Victoria, including case/work flow, diary and resource management, document and records management, eServices, and financial viability assessments.
  • Delivered a student management system to the largest school county in the State of California, with more than 1 million enrolled students.
  • Redesigned HR and Accounting process and methodology using knowledge of service delivery, ITIL and industry best practice on behalf of the Civil Aviation Safety Authority
  • Provided financial services and process advice to the Government Bookshop in Canberra, resulting in significant savings to that organisation.