POSITION: USER CENTRED DESIGN ANALYSTS - SEVERAL POSITIONS

Department: Immigration and Citizenship

Location: Belconnen

Start Date: Immediate

Duration/end date : 30/6/2011

Applications Close: COB Thurs 14/1/0/10

Job Description/Duties:

Contribute to (or manage where appropriate) the delivery of UCD Systems Development Lifecycle outputs for the below activities and tasks for a range of methods, ensuring the method is adhered to:

 - Produce interface designs for:
        - Custom Off the Shelf (COTS), i.e. Siebel;
        - Custom Application Development (CAD), i.e. Websphere;
        - Existing Systems (legacy), i.e. ICSE and eVisa ;
        - Intranet and Internet
 - Document designs in Specification documents
 - Plan, facilitate and report on usability evaluations with system end users
 - Conduct end user research
 - Conduct Solution Visualisation activities with all project stakeholders.

SELECTION CRITERIA

A minimum of 3 years experience across these requirements is mandatory.

• Ability to undertake user research
• Experience in solution visualisation, client pathways, interaction models
• Experience in interface design, interaction design and solution design
• Experience in producing prototypes (paper, HTML)
• Ability to conduct and report on usability evaluation and heuristic reviews
• Ability to support accessibility testing
• Ability to support continuous business improvement
• Ability to identify risks, issues and opportunities for the business and users.

Other Requirements:

Australian Citizenship

Clearances: Current or able to obtain

Also required full name as on passport/birth certificate, date of birth, town, state and country of birth and details of two referees

Plese advise of your availablility date

Please advise if you have worked for DIAC

Interstate candidates must be prepared to travel to Canberra for an interview. Phone interviews will not be considered.

Criteria does not need to be addressed separately if clearly demonstrated in CV.